I’d wait days to get a response, had multiple support agents dealing with my case on multiple threads – the whole thing was a mess. And throughout all of these issues, Crashplan support sucked. Sure they give big warnings of this, but a small grace period would be nice. The UI was finicky – if the wrong settings were changed, my entire backup archive would be expunged by the system – with no time to go back and undo anything. The backup service would load slowly, and would frequently re-scan my computer. I would usually only see 100kbps or so upload speed, even when I knew I had much more bandwidth. Backup upload speed was nothing like I saw using Backblaze. However, over the last few months of using it, and leading up to this giant Crashplan data loss disaster, have seen a darker side. My initial impression of Crashplan was good – a flexible service with lots of configuration options. Note that nowadays, I believe that Backblaze retains data for 3-6 months, which is much much better.Īnyway, I decided that having longer than 1 month retention times for my data was important, and switched to Crashplan. Because of this little quirk of their service, I decided to switch backup providers to Crashplan. Backblaze would delete data from my archive if it didn’t see that data connected to my computer for a month – so if I went on vacation for 2 months and stored away my external hard drives, my data would be automatically expunged at the end of the first month. However, the one thing Backblaze didn’t do at the time was offer unlimited, or very long retention. Backblaze was great – a lightweight, easy to use front end, fast backup speed, low system resources, good support response times, and most importantly, a reliable service. Before I switched to Crashplan, I was using Backblaze for online backup. I’ve been using online backup for a number of years. And Crashplan doesn’t seem to have any remorse. It’s gone – my entire online backup archive of all of my data – my life’s work – 2.4 tb of everything – completely gone. That’s right, Crashplan lost all of my data, unrecoverably. Talking about pricing, Personal and Family accounts start from 3.58$/mo, Business accounts start from 39.99$/mo.After almost an entire week of not being able to backup to Crashplan because of “archive maintenance” on their part, I was informed today that instead of merely maintaining my backup archive, Crashplan LOST THE ENTIRE THING. Sos Online Backup have lots of support and help available: Live Chat, 24/7 Support service, Knowledge Base & Forums, Email Support. Recommended for sensitive data, UltraSafe MAX accounts are protected with unique user-defined encryption keys. All Sos Online Backup apps (desktop AND mobile) encrypt your files using UltraSafe 256-bit AES before transferring them to the cloud. If you delete a file from your computer, the backup copy and all of its past versions will remain in the cloud forever. Personal and Family accounts, unlike Business plans, have an infinite and unlimited amount of storage in the secure Sos cloud. The LiveProtect feature on select files enables continuous, real-time protection: files being watched by LiveProtect will be backed-up within seconds of being changed. The backup apps use lossless compression during transfer to minimize bandwidth usage while posing zero risk of damage to files. Sos Online Backup is an actual archive and will never delete files from the cloud – even if you disconnect the drive. Even backup network-attached volumes from any PC, Mac or Linux machine. You can also protect all of your USB, FireWire, Thunderbolt, eSATA and other external storage devices. Sos Online Backup for iOS can protect photos and contacts. This backup software for Android leads the industry in mobile protection with automatic backup of apps, music, photos, docs and video plus many other desktop-class benefits. Sos Online Backup uses minimal system resources, is fast and easy to use. The automatic schedule can be setup to run hourly, daily, weekly or monthly: you can set a daily backup window to limit what times of day SOS transfers data and choose whether or not to receive email reports on backup activity. Geared towards small and medium businesses, it runs quietly and automatically in the background on PC, Mac, and mobile. SOS Online Backup is one of the bigger worldwide providers of online backup service.
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